How do I request a refund (Android App)?
When you purchase a membership via our Android app, all payments are processed through the Google Play Store, not TINT.
Those purchases are therefore not available for refunds via TINT.
If you want to request a refund for a purchase made through the Android app, you will need to request the refund directly from Google Play
. Google provides detailed information on their refund policies and the process for requesting a refund here: https://play.google.com/store/account
To request a refund:
-Go to https://play.google.com/store/account
-Click Order History
-Select the order that needs to be refunded
-Click Request a Refund or Report a Problem
-Provide detailed information about why the refund is being requested
Google Play will review the request and process a refund according to their policies.
How do I request a refund (iOS App)?
When you purchase a membership via our iOS app, all payments are processed through the App Store, not TINT. Those purchases are therefore not available for refunds via TINT. If you want to request a refund for a purchase made through the iOS app, you ...
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How do I cancel my subscription in the Android app?
If you subscribed to TINT using our Android app, you also need to cancel your membership via your Google account. 1. Navigate to the Subscriptions section in your Google Play Store: . . Here, you will find an ...
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How can I download a video in the Android app?
The download function can be used to save videos in the app. Those videos can be watched without internet connection. 1. In order to download a video in the Android app, you first have to open the TINT app on your phone and select the program you ...