How do I request a refund (iOS App)?
When you purchase a membership via our iOS app, all payments are processed through the App Store, not TINT. Those purchases are therefore not available for refunds via TINT.
If you want to request a refund for a purchase made through the iOS app, you will need to request the refund directly from the App Store. Apple provides detailed information on requesting a refund here: https://support.apple.com/en-us/HT204084 .
NOTE: Only purchases listed in your purchase history are eligible for refunds. Purchases more than 90 days old do not qualify for a refund.
To request a refund:
-View your purchase history
-Locate the order that needs refunded
-Click Report a Problem
-Provide detailed information about why a refund is being requested
Apple will process the request and determine if it is possible to process the refund.
How do I request a refund (Android App)?
When you purchase a membership via our Android app, all payments are processed through the Google Play Store, not TINT. Those purchases are therefore not available for refunds via TINT. If you want to request a refund for a purchase made through the ...
How do I cancel my subscription in the iOS app?
If you subscribed to TINT using our iOS app, you can manage your membership via the app and the web browser. 1. Open the app and click on the account icon on the right at the bottom of your screen and then on the word "Billing". 2. A new page will ...
How do I purchase a membership via the iOS app?
When purchasing from the Apple app, you will be billed by the App Store directly, not TINT. How to purchase the membership on the app? 1. Open the iOS app and select any program. After you have selected a program, the program page will open. We use ...
How can I download a video in the iOS App?
The download function can be used to save videos in the app. Those videos can be watched without an internet connection. 1. In order to download a video in the iOS app, you first have to open the TINT app on your phone and select the series you want. ...
How do I apply a coupon in the iOS app?
In the app you don't have the possibility to apply a coupon code. If you want to apply a coupon for your membership, please go to our website: https://watch.tintyoga.com The following help center article will give you further information about how to ...