What can I do when my credit card payment fails?
When you receive a message from us saying your credit card payment failed, it can be due to several reasons: Your credit card may either be expired, your credit card was stolen, or you have insufficient funds on that account.
CASE 1 – PENDING, BILLING UPDATE REQUIRED
If this happens, we suggest renewing or updating your payment details. A payment attempt has been made, however unsuccessful. At this point, you will be able to access our paid content, however for a limited time only.
After logging in, navigate to https://watch.tintyoga.com/dashboard/billing and update your payment details.
CASE 2 – OVERDUE, SUBSCRIPTION TERMINATED
If this happens, it is recommended to re-purchase your subscription, as your subscription has already terminated. At this point, you will be unable to access our paid content.
How do I change my credit card?
1. On your home screen, select your Profile from the top right corner and then select "Billing" from the drop-down menu. 2. Here you can add a new payment method. You can either click "Remove Card", "Use Another Card" or fill in the required fields. ...
When do you charge me?
For every membership option, you pay the price all at once. Whether you choose the 12 months membership, the 6 months membership, or the 3 months membership, the total amount will be charged to your credit card or PayPal account. Disregarding the ...
How do I edit my billing settings?
You can edit your profile on TINT very easily. 1. Before starting, navigate to https://watch.tintyoga.com/sign_in and sign in to your account. After signing in, head to 'Billing' under the Profile header. 2. Here you can adjust your billing ...
Does my membership automatically renew or is it automatically cancelled?
Your membership is a subscription which means that it automatically renews after a paid period. For example: Person X subscribes on August 25, 2022, for a 12 months membership. Then on August 25, 2023, the membership is automatically renewed and the ...