What can I do when my credit card payment fails?
When you receive a message from us saying your credit card payment failed, it can be due to several reasons: Your credit card may either be expired, your credit card was stolen, or you have insufficient funds on that account.
CASE 1 - PENDING, BILLING UPDATE REQUIRED
If this happens, we suggest renewing or updating your payment details. A payment attempt has been made, however unsuccessful. At this point, you will be able to access our paid content, however for a limited time only.
After logging in, navigate to https://watch.tintyoga.com/dashboard/billing and update your payment details.
CASE 2 - OVERDUE, SUBSCRIPTION TERMINATED
If this happens, it is recommended to re-purchase your ALL-ACCESS subscription, as your subscription has already terminated. At this point, you will be unable to access our paid content.
How do I change my credit card?
1. On your home screen, select Profile from the top right corner. 2. Select Settings from the drop-down menu. 3. You will be redirected to another page, where you can adjust your profile, password and billing. Select Billing. Here you can add a new ...
How do I edit my billing settings?
You can edit your profile on TINT very easily Before starting, navigate to watch.tintyoga.com and sign in to your account. After signing in, head to 'Billing' under the Profile header. Billing: Here you can adjust your billing settings. If you ...
ALL-ACCESS - When do you charge me?
Billing intervals vary from plan to plan. However disregarding the plan type, the billing cycle will start upon your registration. There are no fixed billing dates, as it depends on when you registered. However, should you find out that TINT is not ...